Key Account Coordinator

JOB TITLE: Key Account Coordinator

REPORTS TO: Sales Manager, Key Accounts & New Business

POSITION OVERVIEW: The Key Account Coordinator plays a vital role in supporting the sales and account management team. This entry-level position is responsible for ensuring smooth operations in process management, product setup, market preparation, and account administration. The ideal candidate is detail-oriented, organized, and eager to learn and grow in the wholesale industry.

To note: This is a hybrid position located in Annapolis Junction, Maryland.

KEY RESPONSIBLITIES:

Order & Process Management:

· Coordinate purchase orders (POs) by communicating updates to key accounts, ensuring accuracy, and resolving discrepancies with internal & external teams before shipment

· Monitor product listings on account websites to ensure proper display and accuracy after delivery

· Review order entry and tracking processes, including working with inventory and planning teams to create, update, and maintain purchase and ship logs

Product Setup & Support:

· Assist in the preparation of product setup documents, style sheets, and templates to support account needs

· Work with the marketing team to gather and distribute promotional assets and materials to retail partners

· Prepare and pack product samples for quarterly market events and assist in the creation of materials tailored to specific accounts

· Load and help to maintain inventory levels for all marketplace and dropship accounts

· Manage marketplace refunds and customer interactions

Market & Account Support:

· Compile and distribute reports, such as ATS packages to support off-price accounts & sales initiatives

· Participate in operational and logistical planning for account meetings and market events, including attending New York market to provide support

· Manage special projects and provide administrative support as assigned by leadership

Account Administration:

· Act as a point of contact for account management & buying teams

· Collaborate with Sales Manager and Account Exec to deliver exceptional service to 3PE/Key Accounts and ensure day-to-day needs are met

QUALIFICATIONS:

· Strong organizational skills and time management skills

· Excellent communication skills, both written and verbal

· Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint)

· Ability to manage multiple tasks and work collaboratively in a fast-paced environment

· An interest in the wholesale or fashion industry is a plus

EDUCATION/EXPERIENCE:

· Bachelor’s degree in Business, Marketing, or a related field (preferred)

· Previous internship or work experience in a retail or wholesale setting (preferred, not required)

BENEFITS:

· Entry level compensation

· Opportunity to learn and grow within wholesale and retail sectors

· Collaborative & dynamic work environment

· Unlimited PTO

· Paid maternity and paternity leave

· 35% employee discount anytime PLUS an annual birthday gift card!

· Medical, Dental, Vision, Healthcare Spending Account, Employer paid Life Insurance, 401k Retirement Plan, Profit Sharing and more!