We're proud to offer international shipping. Please click here for our international shipping rates. Remember, shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.

We're proud to offer international shipping. Please click here for a list of countries and their respective shipping rates. Remember, shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country, we are not able to supply an estimated cost. Please contact your customs office for more information.

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 21 days after purchase for an exchange or refund. Merchandise received after 21 days will only be accepted at our discretion for an online store credit.

We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.

Please note merchandise purchased from an alternate authorized Hobo International retailer, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. For damaged/defective items not purchased online, please check the retailer’s return policy. Every retailer has a different policy, but we work very closely with our retailers to ensure that everything goes smoothly and that you are satisfied with your purchase. Our usual repair time is six to eight weeks.

Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.

Returns & Exchanges will only be accepted with a completed return form. Log into your account, click on "View Order" and on the following page click on the "Return or Exchange Items" link. Follow the easy steps, print the final page and include it in your return box. All returns must have the Invoice in order to process the return.

Returns/exchanges accepted for purchases (except Sale styles) made between 11/26/11 - 12/31/11 can be returned up to 1/21/12 (21 days of Holiday Return Period). Outside of this time frame all normal return policy parameters resume. Sale merchandise is to maintain normal 14 day return period.

Returns and exchanges must be mailed to the address on our return form. You must use our return form to properly process your return/exchange. Go here, log in, click on "View Order" and on the following page click on the "Return or Exchange Items" link. Follow the easy steps, print the final page and include it in your return box.

The return address is:

Hobo International
2346 E. Pacifica Place
Rancho Dominguez, CA 90220

Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.

Unless otherwise specified, if you purchase an item on Hobo International Online and the item goes on sale within 7 days of purchase (order date) we would be happy to adjust your price to the new sale price. After that date we are unable to make any adjustments.

At Hobo International, quality is our signature. Our handbags and wallets are hand crafted from the highest quality materials. Products are made of top-grain leather which is dyed to achieve deep, rich hues that become even more beautiful with age or using quality man-made fabrics that have been tested to endure heavy, everyday use. Our hardware is always made from durable materials like nickel or brass to ensure that it won't chip or peel--ever.
 
Quality leather resists tears, punctures, heat and cold. Leather stretches with use, yet retains sufficient shape to provide support. Leather is breathable and can actually wick away moisture. Leather as a raw material is a by-product of farming and food production. The skins in leather garments and handbags bought in the U.S. do not come from animals killed just for their hides. No endangered species are ever used. The typical hide weight of our leathers is 2 to 3 ounces - a perfect bag weight to minimize heaviness while ensuring extreme durability.

Vintage - Italian top grain cowhide. It is drum dyed, glazed and then gently tumbled to break up the leather, giving it that special vintage appearance. This leather lends itself well to color – vibrant shades become softened to a subtle rich patina by the wonderful texture of this leather. The drape of this leather allows us to design more forward styles with extensive details, strap treatments and unique construction techniques that other leathers in our collection do not allow. Quality cream applications and occasional polishing will keep this leather looking great for years. Lotions and cleaners are not recommended.

Florence - Beautiful Italian cowhide – the finest we've found. Rich, vegetable dyes are applied on the surface to penetrate the hides for an unmatched depth of color and unique characteristics. Graining and natural markings are intentionally highlighted through a fine glaze finish that is reached by multiple passes through high-heat glass panels. The leather beautifully showcases more structured, classically styled bags and has become a hallmark to Hobo's outstanding reputation as a quality leather accessory maker. Recommend color-matched creams and clear polishes to maintain this leathers' luster and prevent surface scratches from diminishing its rich appearance. Conditioners are not recommended as it can dull its gloss finish.

Patent - Our crinkle patent leather is true top-grain 100% leather that has been given a high-gloss, crinkle finish. The original process was developed in the early 1800's and is still used today. The raw leather is tanned and polished several times layering gloss multiple times. The final finish is a lacquer coating applied to the top layer of the leather to attain that glassy distinctive shinny look. Patent leather is very easy to care for, and can be cleaned with a damp cloth and then buffed to restore the shine. Hobo International never recommends conditioners as its application may diminish the shine of luster of the Patent finish.

Sonoma – Our Sonoma collection is made using soft, hand dyed Goatskin from Italy. The attributes of this rich, supple leather it that it is naturally tear and puncture resistant. The wear is more durable than cowhide – but so much softer. This leather ages beautifully and the colors are likely to darken with use. Graining is intentional as this leather is washed to achieve a broken-in, gently used look. Bohemian styling complements this leather beautifully. Conditioners can be used occasionally to prevent drying but the application may darken the appearance.

Shimmer – Supple, soft drum-dyed lambskin is layered with a metallic finish. This durable skin naturally resists tears and punctures. Due to the high finish and size of the raw materials, this leather and treatment tend carry a higher price tag – but the luxurious look and feel of the leather justifies the splurge. The finish is perishable if combined with alcohol based cleaners and conditioners.